Refund policy

At our store, we are committed to ensuring that you are completely satisfied with your purchase. If for any reason you are not fully satisfied, we offer a simple return and refund process.

Returns:
You can return any item within 30 days of purchase, provided it is in its original condition, unused, and in the original packaging. To initiate a return, please email us at twoswholesale@gmail.com with your order number and the reason for the return. Once your return is approved, we will provide you with return instructions.

Refunds:
Once we receive the returned item, we will inspect it and notify you of the approval or rejection of your refund. If your return is approved, your refund will be processed to your original method of payment within 7-10 business days.

Non-Returnable Items:
Certain products, including perishable goods and items that have been used or opened, are not eligible for returns or refunds. Please contact us for clarification if you are unsure about whether an item qualifies for a return.

Shipping Costs:
Customers are responsible for the shipping costs associated with returning items unless the return is due to an error on our part.

If you have any questions, feel free to contact us. We're here to help!